AnyControl Post Installation Tasks and Required Permissions

Once you install AnyControl on your target device, the app must start functioning immediately. In case you have noticed that some features are not working properly or the process of sending logs to your user panel has stopped, follow the steps below.

Here is a full guide to the tasks you need to perform and permissions you need to grant for AnyControl app to function properly. 

Disable Google Play Protect

Step 1: Check if Google Play Protect is disabled!

If AnyControl is not functioning right, it may be caused by Google Security play protect.

To check whether it is inactive, go to Play Store. Click on your account menu and select the "Play Protect" option. Then select the settings option that can be seen with the gear icon. Now disable the switch related to scanning apps by Google play protect.

📍Settings > Security > App security > Play Protect > settings icon > Play Protect settings > Scan apps with Play Protect and Improve harmful app detection > Toggle switch to off

📍Settings > Google > Security > Scan device for security threats and Improve harmful app detection

Watch the video for full tutorial:

💡 To learn more about how to disable Google play Protect and step by step instruction refer to the linked article.

Disable Google Play Protect Notification

🔻 Android 13 and 12

Settings > Notifications > Manage All > Toggle switch next to Google Play Store to OFF

🔻 Android 11 and 10

Settings > Notifications & Control center > App Notifications > Toggle switch next to Google Play Store to OFF

🔻 Android 9 and 8

Settings > Apps & notifications > See all apps > Google Play Store > App notifications > High priority > Toggle switch to OFF

🔻 Android 7

Settings > Notifications > Google Play Store > Block all >  Toggle switch to ON

💡 If you have already installed AnyControl and received a notification stating “Uninstall harmful app“, you can long press the notification banner in notification bar and Turn the notification to “OFF“. 

Enable Usage Access 

To grant this access you need to know the service name. If you do not know it, refer to your AnyControl dashboard.

Settings > Security > Apps with usage access > ‘The service name’ > Permit usage access > Toggle the switch to “ON”.

💡 To learn more about how to permit usage access in different versions of Android and step by step instruction refer to the linked article.

Enable Accessibility Access 

If you are having trouble receiving the logs of messengers, check whether accessibility is enabled. To do so enter the device settings and refer to the following path. To grant this access you need to know the service name. If you do not know it, refer to your AnyControl dashboard.

Settings > Accessibility > ‘The service name’ > Toggle the switch to ON

To learn more watch this tutorial video:

💡 To learn more about how to enable accessibility access in different versions of Android and step by step instruction refer to the linked article.

Disable Battery Optimization

To disable this feature you need to know the service name. If you do not know it, refer to your AnyControl dashboard.

Settings > Apps & notifications > Advanced > Special app access > Battery optimization > All apps > ‘The service name’ > Don’t Optimize > Toggle the switch to ON

💡 To learn more about how to disable battery optimization for an app in different versions of Android and step by step instruction refer to the linked article.

Allow Notification Access

To allow this access you need to know the service name. If you do not know it, refer to your AnyControl dashboard.

Settings > Apps > Advanced > Special app access > Notification Access > ‘The service name’ > Toggle the switch to ON.

💡 To learn more about how to allow notification access for an app in different versions of Android and step by step instruction refer to the linked article.

Allow Install Unknown Apps

To allow this you need to know the service name. If you do not know it, refer to your AnyControl dashboard.

Settings > Apps and notifications > Advanced > Special app access > Install unknown apps > ‘The service name’ > Toggle the Allow from this source switch.

💡 To learn more about how to allow install apps from unknown sources in different versions of Android and step by step instruction refer to the linked article.

Allow Display Over Other Apps

To allow the app to work in the background you need to know the service name. If you do not know it, refer to your AnyControl dashboard.

Settings > Apps and notifications > Advanced > Special app access > Display over other apps > ‘The service name’ > Allow display over other apps > Toggle the switch to ON

💡 To learn more about how to allow display over other apps in different versions of Android and step by step instruction refer to the linked article.

Enable Screen Capturing

Our service will start capturing everything that is displayed on your screen.
Click on START NOW and check the box to avoid the message from appearing again.

💡 To learn more about how to enable screen capture access and step by step instruction refer to the linked article.

Enable Notification for Apps You Want to Monitor

You should turn on notifications for all messengers and apps that you want to monitor using AnyControl.

🔻 Android 13 and 12

Settings > Notifications > Manage All > Name of the app you want to monitor > Toggle the switch to ON

🔻 Android 11 and 10

Settings > Notifications & Control center > App Notifications > Name of the app you want to monitor > Toggle the switch to ON

🔻 Android 9 and 8

Settings > Apps & notifications > See all apps > Name of the app you want to monitor  > App notifications > High priority > Toggle switch to ON

🔻 Android 7

Settings > Notifications > Name of the app you want to monitor  > Block all >  Toggle switch to OFF

You must enable notifications for each app in the app settings too. In most chat apps and messengers you can customize notifications in the app’s setting.

Open the app > go to app’s settings > find notifications > enable notifications

💡 To learn more about how to enable notifications in different chat apps and step by step instruction refer to the linked article.

Disable the app related notifications in “Android System – Notifications”

 You should disable AnyControl notifications if you want to monitor your target device secretly. To do so, you need to know the service name. If you do not know it, refer to your AnyControl dashboard.

Settings > Apps and notifications > See all apps > Tap on Three dots Icon > Show system > App info > Android System > Notifications > ‘The service name’ displaying over other apps > Toggle the switch to OFF

Secure App List

For our application to function correctly you need to uninstall secure apps on the target device or add the application to the safe list within the app. 

Since safe apps update frequently and their instructions may differ you first need to figure out how to disable protection within that specific app for AnyControl. 

Generally the instruction should be similar to steps below:

💡You need to know the service name. If you do not know it, refer to your AnyControl dashboard.

Enter the secure app > go to settings > find the option for adding ‘The service Name’ to safe list

You can check the instructions below for more specific information:

⭕️ 360 Security Lite 

Go to Settings > Tap on Boost and Power-Saver > Tap on Smart Lock and Smart Boost > enable “NOT Allow“ option

Go to Settings > Tap on Boost and Power-Saver > Tap on Boost Safe List > find ‘The service Name’ > enable “Allow“ option
⭕️ AhnLab V3 Mobile Security

Go to Sidebar > Tap on Booster > Go to Settings > Tap on add exceptions > Find ‘The service name’ > Set to “ON“
⭕️ Alibaba Mobile Security

 Tap on Clean > Select junk clean > Tap on ‘The service name’ >
Set to “OFF“Go to booster > Tap on ‘The service name’ >
Set to “OFF“
⭕️ AVL Pro 

Go to scan > Tap on Scanning Result > Choose malicious > Find ‘The service name’ > Ignore > Enable all allow
⭕️ Avast Mobile Security

Go to sidebar > Tap on Battery Saver > Tap on Allowed apps > Tap on Allowed to run in background > Find ‘The service name’ > Switch “ON“

Go to sidebar > Tap on Power Save > Switch to “OFF“

Go to sidebar > Tap on Avast Cleanup > Go to Apps > Tip found – Biggest apps – SHOW ALL > Find ‘The service name’ > Tap on three-dot icon > Select add to ignore list > Switch to “ON“

Go to sidebar > Tap on Avast Cleanup > Choose Auto-Cleaning and Battery saving > Switch to “OFF“
⭕️ Bitdefender Mobile Security

Tap on Start scan > Go to Dashboard > Select Privacy Advisor > Find ‘The service name’ – uninstall app > enable Not allow option
⭕️ CM security lite

Tap on Scan > Choose Malware scan > Go  to Apps scanned > Find ‘The service name’ > Tap on Ignore list > Switch to “ON“
⭕️ Cheetah Mobile Security Master

Clean Junk > Internet Service > Hamburger button > IGNORE > Switch to “ON“
⭕️ F-Secure Mobile Security

Go to Application Privacy > Choose View application > Find ‘The service name’ > Tap on Hamburger icon> Select IGNORE – remove > Switch to Not allow
⭕️ Ikarus mobile.security

Go to Privacy control > Reload list – Find ‘The service name’ > Select Ignore > Switch to “ON“

Go to Settings > Reset to factory settings and delete data > Switch to “OFF“
⭕️ Kaspersky Lab Internet Security

Go to scan > Select Warning – ‘The service name’ > Tap on SKIP > Switch to “ON“
⭕️ Tencent Mobile Phone Manager

Go to Users > Go to Settings > Choose Cleanup Acceleration > Go to Cleanup Protection List – Accelerate Protection List > Protection List > Add > Find ‘The service name’ > Switch to “ON“
⭕️ McAfee Mobile Security

Go to Privacy > Check data exposure > Find ‘The service name’ > Tap on three-dot icon > Select to show app details > Uninstall > Switch to “OFF“

Go to Battery optimizer > Tap on Clean memory > Select Clean > Tap on App info – Force stop > Switch to “OFF“
⭕️ Sophos Mobile Security

Go to Scanner > Tap on Low reputation apps > Select Object details – Find ‘The service name’ > Choose Allow > Switch to “ON“
⭕️ Norton Mobile Security

Go to App Security > Select App Advisor > Find ‘The service name’ – Safe > Switch to “ON“
⭕️ NSHC Droid-X 4U

Tap on start full scan > Select Found list – ‘The service name’ > Choose Whitelist > Switch to “ON“
⭕️ PSafe DFNDR

Go to Sidebar > Tap on PowerPro Battery Saver > Select PowerPRO > Go to Dashboard > Go to Settings > Tap on Super Optimization > Find ‘The service name’ > Switch to “ON“

Go to Tools > Choose Cleanup – Quick cleanup > Switch to “OFF“

Go to Tools > Tap on Performance > Select CPU Cooler and Boost Memory > Switch to “OFF“

Go to Tools > Tap on Performance > Select Game Booster > Tap on Add Games > Find ‘The service name’ > Switch to “ON“
⭕️ Trend Micro Mobile Security

Go to Security Scan > Tap on Scan Now > Issues Found > Find ‘The service name’ – Uninstall > Switch to “OFF“

Go to Security Scan > Tap on Scan Now > Issues Found > App: Removal Recommended > Find ‘The service name’ –  Switch Trust option to “ON“

Go to System Tuner > Tap on Smart Power Saver > Switch to “OFF“
⭕️ 360 Guards

Go to Cleanup Acceleration > Tap on setting icon > Choose Memory Acceleration Ignore List > Add Memory Acceleration Ignore List > Find ‘The service name’ > Switch to “ON“
⭕️ Baidu Guardian

Go to Phone Acceleration > Go to Settings > Select White List > Acceleration Whitelist > Add Whitelist > Find ‘The service name’ > Switch to “ON“
⭕️ AVG Antivirus – AVG Cleaner

Enter the AVG Antivirus > Tap on Hamburger icon> Select More by AVG – AVG Cleaner > Go to Apps > Tap on Biggest apps – SHOW ALL > Find ‘The service name’ > Tap on three-dot icon – Add to ignore list > Switch to “ON“
⭕️ Super Cleaner

Go to Phone Boost > Select Ignore List > Process Ignore List > Add – Find ‘The service name’ > Switch to “ON“
⭕️ Quick Heal Mobile Security

Choose increase the Security > Tap on Threats Detected-Details > Find ‘The service name’ – do not report this app again and Skip > Switch to “ON

“Go to Sidebar > Go to Settings > Tap on Optimize > Tap on Power Saving and Enable network monitor > Switch to “OFF“
⭕️ Clean Master

Go to Home > Go to PHONE BOOST > Go to Settings – Ignore list > Find ‘The service name’ > Switch to “ON“

Go to Home > Go to Battery Saver > Tap on Recommended to keep awake > Find ‘The service name’ > Switch to “ON“

Tap on Me > Go to Settings > Select Phone Boost – Auto Boost > Switch to “OFF“

💻 Feel free to contact customer service via online chat at anytime in case of any problem or question.