How to Fix Instagram Reels issues: 6 Proven Solutions (2025 Guide)

Have you ever opened your Instagram while taking a break after a few hours of work and tried to watch a reel, but got an error message? Although Instagram has provided users with many great features, there are many issues that users are reporting regarding reels feature. Instagram users are searching online for solutions to their problem with Reels. Many have tried numerous methods to solve the problem but still encounter the same error. Look no further because this article is for you. It will provide you with ways to fix Instagram Reels issues so that you can continue to enjoy your daily Instagram Reels videos. So don't miss this article.

Common Instagram Reels Issues

These days many users have reported “instagram reels transitions not showing”, “Instagram reels not scrolling”, “instagram reels not uploading” or “instagram reel not showing on feed”. In case you are facing these issues, don’t worry at all. In the below part, we have mentioned 6 ways to fix Instagram Reels issues on your iphone and android phones.

Reels Not Loading or Playing

This usually happens when the app can't connect properly to Instagram’s servers often due to a weak internet connection, outdated app version, or a temporary glitch in your phone’s cache. Videos may buffer endlessly or display a blank screen instead of playing.

Cannot Upload Reels

If your unable to upload Reels or fails to post, it’s often related to network issues, insufficient storage on your device, or background restrictions placed on Instagram (e.g., battery saver mode or app permissions turned off).

Audio Out of Sync

This Instagram Reels audio glitch causes the video and audio to become mismatched, making Reels appear unpolished. It can stem from app bugs, slow processing speeds on older devices, or importing video clips that weren’t properly trimmed or synced before uploading.

Reels Feature Missing from App

Sometimes the Reels tab or recording option disappears. This might be due to using an older app version, regional rollout delays, or Instagram temporarily testing features only on select accounts. Logging out or reinstalling the app can help restore it.

Solutions to Fix Instagram Reels

If you're having trouble with Instagram Reels whether they're not loading, refusing to upload, or behaving oddly don’t worry. These problems are usually easy to fix with a few simple steps. In this section, we’ll walk you through the most effective solutions to fix Instagram Reels issues and get your Reels working again. From updating your app and clearing cache to checking your internet connection and reinstalling Instagram, these fixes cover the most common causes of Reels malfunctions. Follow each step carefully, and you’ll be back to creating and watching Reels in no time.

Log out and log in again

If you know that your instagram reels not uploading problem is temporary, you can quickly fix it by logging out of your Instagram account and logging back in.

Here's how to fix reels issues by logging back into your Instagram account:

1. Tap your profile icon in the bottom right corner of the screen.

2. Tap the three horizontal lines in the upper right corner.

3. Select "Settings" according to the image.

4. Scroll to the bottom of the page and choose "log out' 

5. Choose 'log out' again to confirm.  

6. To see if the Reels issue has been resolved, try logging out and then logging back in to your Instagram account.

Note: You may experience some temporary issues if you have more than one account logged in to your Instagram app.

Update your Instagram

Usually, when an app releases a new update, it fixes instagram reels glitch too. Therefore, you can easily update your Instagram and fix Instagram Reels not working Android and iphone by following the steps below.

 🟧For iphone users:

1. Open the App Store program.

2. Tap your profile icon in the top-right corner of the screen, then find the Instagram app.

3. Tap "Update" next to the Instagram app or the "Update All" option to update all apps.

🟪For android users:

1. In order to update Instagram on your device, go to the Google Play Store. 

2. Tap on your profile in the top right corner of the screen, followed by "Manage app and devices".

3. Look for the "Updates Available" section to check if there is an available update for Instagram.

4. If there is, simply select "Update" to download and install it. If you can't find the option to update Instagram, it means that the platform has already been updated.

Clear cache

A cache is data that is stored on your phone when you are using an application. It helps websites and apps load quicker when you open them again. However, corrupted cache data can sometimes cause some issues to reels and posts. To fix these problems, you need to clear the cache. Here's how to clear Instagram's cache data and resolve instagram reels not working iphone and android:

🟧For iphone users:

1. Go to your iPhone's Settings app.

2. Tap "General" and select "iPhone storage".

3. Scroll down to the Instagram app and select "Offload App".

 

🟪For android users:

1. Go to your phone's settings.

2.  Scroll down and select “Apps”

3. Click on the Instagram app. 

4. Select the "Storage" option, and then tap the "Clear Cache" button.

 

 

📌Instagram is the most efficient way to control Instagram accounts and direct messages.

Uninstall and reinstall Instagram on your phone

Uninstall and reinstall the Instagram app if updating the app or clearing the cache doesn't fix the problem. This process will fix any issue like “instagram reels not uploading” or “instagram reels transitions not showing”. Follow the steps below to reinstall the app correctly:

🟧For iphone users:

1. Go to your iPhone's settings.

2. Tap "General" and then choose "iPhone storage".

3. Find the Instagram app and select "Delete App".

 

🟪For android users:

1. Open the "settings" app.

2. Scroll down and select the "Apps" option.

3. In the App section, tap on the Instagram app.

4. After this, select the "Uninstall" option at the bottom of the page.

5. Select "OK" to confirm.

 

📌Want to learn how to delete shared Reels on Instagram? read the linked article to find out some handy ways.

Update your phone immediately

If your device is not updated, it can cause issues with certain apps, including Instagram. If you have attempted all solutions stated earlier and are still unable to fix instagram Reels issues, look for an available update for your device.

🟧For iphone users:

1. Open the Settings app.

2. Tap on "General".

3. Select the "Software Update" option.

4. Click on "Download and Install".

 

5. Select the Back option to return to the previous menu and tap the Auto Download over Wifi icon to enable automatic downloading on your phone.

 

🟪For android users:

1. Open the Settings app.

2. Scroll down and select "Software update".

3. Now tap on "Download" and "install".

4. Tap "download" to start the update.

5. To enable auto download on your phone, touch the back option to go back to the previous menu and tap the "Auto download over Wifi" icon.

 

Report the problem to Instagram support

If you've tried all the methods to solve Instagram reels issue in order to see and post instagram reels but still can't fix it, your last option is to contact Instagram Support.

In order to fix Instagram reels not scrolling or working properly, Follow these steps:

1. Open the app and tap your profile icon, then tap the three horizontal lines in the top right corner.

2.  Next, select "Settings" and go to the "Help" section. 

3. To report a problem on Instagram, follow these simple steps: In the "Help" menu, choose "Report a Problem".

 

4. Type your problem and attach a picture if you need to. 

5. Then touch "Submit" in the upper right corner of the screen.

 

Conclusion

Sometimes, errors and technical issues can be frustrating, but remember there's always a solution! With these solutions discussed here, you now have everything necessary to watch Reels once more! Note that sometimes, the issue may not stem from your version or update, but rather from Reels being unavailable in certain countries.