Instagram Stories Not Loading | 9 Methods to Fix

not loading stories on insta

Instagram is currently the most popular social media platform that is used by many users of different ages. One of the most popular features in this application is Story feature (Instagram Stories). Story is actually a temporary shared content and will be deleted automatically after 24 hours. In this troubleshooting guide, we will discuss the common reasons behind Instagram Stories failing to load and provide step-by-step instructions to resolve these issues. 

Why Instagram Story Fails To Load

Instagram story not loading generally happens for two reasons. 

The first case may be related to the person who uploaded the story. Probably, when uploading a video or photo in the story, the internet connection has a problem and the story cannot be displayed for all users. 

But in the second case, the mobile phone, internet connection or even Instagram servers may have a problem. In this situation, how can you fix the problem of Instagram stories not loading?

How to Fix Stories Not Loading on Instagram

Has it happened to you that your friends' stories do not open and you are looking for a solution? Do not worry! Solving this issue is not difficult. In the following, we will introduce 9 practical methods to fix Instagram Story not loading in IOS and Android:

1️⃣ Restart Instagram

The first thing you can do is to close your Instagram app and open it again. This method can be used to fix Instagram Stories not loading in both iPhone and Android.

Swipe up from the bottom of the screen to see the open tabs on the device. Then see all apps and close the Instagram app completely.

Restart Instagram

2️⃣ Check Internet Connection

If your device’s Internet connection is weak, you may face problems with loading Instagram stories and viewing them. 

You can turn on and off airplane mode to reset the device’s internet. To do this, drag down from the top corner of the screen to access the airplane mode in the Control Center. The process is the same way on iPhone and Android devices.

If the Instagram stories still fail to load, switch between mobile data and wifi.

Check Internet Connection

3️⃣ Allow Mobile Data Usage for Instagram on iPhone

On iPhones, if you have disabled access to mobile data for Instagram, the app will not be able to load stories and new posts while you are connected to mobile data. 

To allow mobile data usage for Instagram on iPhone follow the instructions below:

  1. Go to iPhone settings and find "Instagram" at the bottom of the menu.
  2. Switch and activate the "Mobile data" tick.

Allow Mobile Data Usage for Instagram on iPhone

4️⃣Disable Data Saver Mode 

When you enable Data Saver Mode on Instagram, it will take time to load photos, videos, and stories. Follow the steps below to disable this option:

  1. Go to your Instagram profile and tap on the three horizontal lines at the top of the screen.
  2. Select the "Settings" option.
  3. Enter the "Account" section.

    Disable Data Saver Mode
  4. Select "Data usage" from the menu.
  5. Disable the "Use less mobile data" option.

Disable Data Saver Mode 2

5️⃣ Check Instagram servers

If Instagram servers are down, the app won't load any stories. You can't refresh the feed page or enter direct messages or even share new posts. 

To confirm the problem, you can visit the Downdetector website and search Instagram. If there is a problem, you can only wait till it is resolved.

💡Also Read: How to Download Instagram Reels

6️⃣ Clear Instagram Cache on Android

Instagram app stores cache files so that its content can be loaded quickly on your device. When the app collects cache, you may face problems like stories not loading on your phone. 

In this case, it is necessary to clear the cache and try again. Unfortunately, iPhone doesn't offer any option to clear Instagram cache and you have to completely uninstall and reinstall the app. To clear the Instagram cache on Android, follow the steps below:

  1. Hold on the Instagram app icon to open the app info menu.
  2. Select "Storage and cache".
  3. By choosing the "Clear cache" option, all software caches will be deleted.

Clear Instagram Cache on Android

❗️Note that clearing Instagram cache will not delete your photos, videos or any data in your account.

💡Also Read: view Instagram Stories without them knowing

7️⃣ Logout and Login Again

Have you changed your Instagram password recently? Sometimes, if you don't change your Instagram information for a long time, posts and stories may fail to load. To avoid this, you must log out of your account and log in again. Follow the instructions below:

  1. Go to Instagram settings through the three horizontal lines at the top of the page.
  2. At the bottom of the menu select "Logout". Then login again with your Instagram username and password.

Logout and Login Again

8️⃣ Disable Data Saver Mode on the Phone

Another setting that causes Instagram posts and stories to fail to load is activation of the "Data Saver Mode" option on the device. It is possible to disable this option on both Android and iPhone devices. To do so follow the steps below: 

On Android

  1. Go to your phone's settings and select "Network & internet".
  2. Enter the "Data Saver" section.
  3. Uncheck the "Use Data Saver" option.

Android settings


  1. Go to device settings and select the "Cellular" option.
  2. Enter the "Cellular Data Option" section.
  3. Now disable the "Low Data Mode" option.

IOS settings

9️⃣ Instagram update

Instagram fixes bugs and problems in every update. Using an old version of Instagram may cause Stories to fail to load . If you are unable to see your friends' stories with the help of the methods mentioned above, you should update your Instagram. We recommend that you always download the latest version of the application to take advantage of the new features of Instagram. You can update Instagram app via Google Play or App Store.

Comments :

3 months ago

thankful i reset my phone and this problem was solved


4 months ago

It was a good tutorial. Thank you. I cleared the cache and my problem was solved


4 months ago

this is very helpful to me thank you.


4 months ago

Thanks for this bro You solved my problem🙏🏾❤️

Leave A Comment:

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